Terms and Conditions | Disclaimer

Effective Date: June 25, 2025

Welcome to Inkling. By accessing or using our website and services—including the purchase of letters, cards, and other products—you agree to be bound by the following terms. Please read them carefully. If you do not agree, please refrain from using our services.

1. General Use

All content provided through Inkling—including handwritten letters, cards, and accompanying materials—is intended for personal, non-commercial use only. Redistribution, reproduction, or resale of our content without prior written consent is strictly prohibited.

2. Disclaimer of Professional Advice

Inkling is not a medical, psychological, or mental health service provider, and we do not claim to offer professional guidance in any such capacity.

“Inkling is not responsible for any actions taken based on the contents of the letters, cards, or products. Our communications are intended for general entertainment and inspiration purposes only, and should not be substituted for professional advice of any kind. By purchasing, you agree to use your own judgement and discretion.”

Any advice, sentiments, or commentary expressed in our products are not a substitute for professional care, and should be received as opinion-based or fictional in nature. If you are experiencing emotional distress or need professional support, we encourage you to seek help from licensed professionals or crisis support services.

3. Limitation of Liability

To the fullest extent permitted by applicable law, Inkling shall not be liable for any direct, indirect, incidental, or consequential damages that may result from the use—or misuse—of our products or services. This includes, but is not limited to, emotional distress, misunderstandings, or actions taken as a result of content provided.

4. Product Availability & Modifications

We reserve the right to modify or discontinue any product or offering without notice. Pricing, designs, and availability are subject to change. We make no guarantee regarding specific outcomes or emotional responses to our products.

5. Intellectual Property

All content—including but not limited to letters, artwork, branding, logos, and packaging—is the intellectual property of Inkling and may not be copied, imitated, or reused without explicit permission.

6. Privacy

Any personal information provided for the purpose of fulfilling orders is handled with care and in accordance with our Privacy Policy.

7. Governing Law

These Terms are governed by the laws of the Province of [Your Province], Canada, without regard to conflict of law principles. Any disputes arising from these terms will be handled in the appropriate courts of that jurisdiction.

8. Updates to These Terms

Inkling may update these Terms from time to time. Any changes will be reflected on this page with the updated effective date. Continued use of our services after changes constitutes your acceptance of the revised terms.

If you have questions about these Terms or our disclaimer, feel free to contact us at inkling.myra@gmail.com or josh.assistantmanager@gmail.com.

FAQs

What Makes Inkling Mystery Boxes Different Than Others?

Inkling Mystery Boxes are different in 3 ways:

  • Majority of the stationery items are handmade instead of mass produced.
  • You can get stationery items and Open When Letters in your Mystery Box.
  • The items are packaged in recyclable kraft paper so that when it is opened, it is truly a surprise to you. Most "Mystery Boxes" or "Mystery Scoops" pick out mystery items that are shown on the camera and then simply boxed up, but when you receive an Inkling Mystery Box, you get to rip open each mystery item. Think Christmas meets kraft wrapping paper.

Do You Put Repeat Items In Mystery Boxes?

Typically, no. The higher amount is chosen and the lower amount item is exchanged for something else. For example, if Mystery Pick #1 is (3x Pens) and Mystery Pick #2 is (2x Pens), the three will be kept, and the 2 pens will be replaced with something else. However, if there is a Mystery Pick such as (3x Bookmarks) and another one is (2x Bookmarks), this Mystery Pick may still be kept if there are various designs that do not overlap with each other. In other words, there no repeats of the same exact item/design, the higher amount of the two is kept and the lower amount item is replaced. If there are various designs, repeat items with different designs may be kept.

Do You Use AI To Write The Letters?

Nope! One of the main things Inkling values is real human connection. So if you order a handwritten letter from Inkling, there's a real human behind it. No two letters are alike. These letters are not mass-produced, they only exist when you order them.