Refund policy

Thank you for shopping with us. We value your satisfaction and strive to provide high-quality products. Please read our Return & Refund Policy carefully before making a purchase.

1. Defective Products Only

Returns and refunds are only accepted if the product you received is defective or damaged upon arrival. We do not accept returns or offer refunds for reasons such as change of mind, incorrect purchase, or dissatisfaction unrelated to product defects.

2. Reporting a Defective Item

If you believe you have received a defective product, please contact us within 15 days of delivery. Include the following information:

• Order number
• Description of the defect
• Photos or videos clearly showing the issue

3. Evaluation & Approval

Once we receive your request, we will review the details and determine whether the defect qualifies for a return or refund. If approved, we will provide instructions for returning the product or receiving a replacement.

4. Return Shipping

If a return is authorized, we will:

• Cover return shipping costs for verified defective products; or
• Provide another solution if return shipping is not required.

5. Refunds or Replacements

After receiving and inspecting the returned item (if applicable), we will process:

• A full refund, or
• A replacement product, depending on your preference and product availability.
• Refunds will be issued to the original payment method.

6. Non-Returnable Items

We do not accept returns for:

• Products without proof of defect
• Products damaged due to misuse, normal wear and tear, or unauthorized modifications
• Items returned without prior approval

7. Contact Us

If you have any questions or need support with a defective item, please contact us at:
inkling.myra@gmail.com